Privacy Policy for Swiftly Workspace

Last updated: 11/05/2025

Introduction

Welcome to Swiftly Workspace ("we", "us", or "our"). We highly value the protection of your personal data and respect your privacy. This privacy policy describes how we collect, use, and secure your information when you use our software.

Our software allows users to manage customers, contracts, contacts, addresses, invoices, and more as part of our expanding ERP/CRM functionalities.

1. Information We Collect

Personal Data

When you create an account, we may collect personal information such as your name, email address, phone number, and company details. This data is used for:

  • Creating your account

  • Authentication

  • Communication related to our services

Business Data

As part of our ERP/CRM services, you may enter sensitive business data, including customer details, contracts, financial records, and other files. This data is:

  • Securely stored in your private iCloud account

  • Only accessible to you

  • Not accessible to us unless you explicitly share it for support purposes

Usage Data

We may collect information about how you use the app, including:

  • Features you access

  • Usage patterns

This helps us improve our services and optimize the user experience.

Technical Information

We collect technical details such as:

  • Your IP address

  • Device data

  • Operating system details

This helps us detect issues, secure our services, and enhance functionality.

Cookies and Third-Party Services

We do not use cookies directly in the app. However, we integrate with third-party services like WishKit for user feedback and feature requests. These services may use cookies or similar tracking technologies. Please refer to their privacy policies for more details.

2. How We Use Your Information

We use the collected data to:

  • Deliver and maintain our ERP/CRM services

  • Facilitate communication and support

  • Personalize and improve the user experience

  • Analyze usage trends to optimize our services

  • Comply with legal obligations

3. Data Storage and Security

iCloud Storage

Your data is securely stored in your private iCloud account, managed by Apple. We do not access your data unless you explicitly share it with us. iCloud provides strong security features, including encryption.

Data Security

We are committed to keeping your information secure. We implement industry-standard measures, including:

  • Encryption

  • Secure communication protocols

Please note that no method of transmission or storage is 100% secure.

4. Data Sharing

We do not sell, trade, or share your personal or business data with third parties, except when:

  • Required by law

  • You have given explicit consent

  • Needed to protect our rights or property

  • Investigating and preventing potential security risks or fraud

  • Facilitating mergers, acquisitions, or business restructures, where user data may be part of transferred assets

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal and business data

  • Restrict or object to data processing

  • Transfer your data to another service provider

  • Withdraw your consent at any time (without affecting the legality of prior processing)

To exercise these rights:
📧 [Insert email address here]
We will respond to your request within 30 days.

6. International Data Transfers

Your data may be processed, stored, and used outside the country where you are located. By using our services, you consent to such transfer, storage, and processing. We take appropriate measures to ensure your data is handled securely and in line with this privacy policy.

7. Data Retention

We retain your personal and business data as long as necessary to:

  • Provide the requested services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Upon your request, we will delete or anonymize your data, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from individuals under 18. If we discover we have collected data from someone under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated "Last updated" date. For major changes, we may notify you via email or through the app. Continued use of our services after such updates constitutes your acceptance of the revised policy.

10. Contact

If you have any questions or concerns about this privacy policy or our data practices:
📧 info@swiftly-workspace.com